Terms of Use

The following Terms of Use are entered into by and between you and Pistachio-Cassis Coaching (“Company”, “we”, or “us”).

The following terms and conditions, together with any documents they expressly incorporate by reference (“Terms of Use”), govern your access to and use of www.pistachiocassis.com, including any content, functionality and services offered on or through www.pistachiocassis.com  (the “Website”), whether as a guest or a registered user.

Copyright and Content

Copyright © 2022-2024 Pistachio-Cassis Coaching. All rights reserved.

This website and its contents are protected by the copyright laws of Canada and international treaties to which Canada is a signatory. Except as otherwise provided for under copyright law, this website and its content may not be copied, published, distributed, downloaded or otherwise stored in a retrieval system, transmitted or converted, in any form or by any means, electronic or otherwise, without the prior written permission of the copyright owner.

Legal Disclaimer

The information on this Website operated by Pistachio-Cassis Coaching is for general information and education on life coaching only. 

By visiting this Website, you have not retained Pistachio-Cassis Coaching to give professional advice and the information on the Website should not be considered a substitute for professional advice.

Pistachio-Cassis Coaching makes no warranty as to the accuracy, validity, timeliness or completeness of any information on this Website or any Website that can be accessed through this Website.

Pistachio-Cassis Coaching assumes no liability for any damages whatsoever, including, without limitation, indirect, special, consequential, punitive or incidental damages of any kind, whether brought in contract or tort, arising out of or in connection with this Website, the inability to use this Website or the use, reliance upon, or performance of any material contained in or accessed from this Website, or any linked Website, even if we are expressly advised of the possibility of such damages.

By using this Website, you agree to take full responsibility for any harm or damage you suffer as a result of the use, or non-use, of the information available on this Website or the resources available for use or download from this Website. You agree to use judgment and conduct due diligence before taking any action or implementing any action or program suggested or recommended on this Website.

Pistachio-Cassis Coaching is not responsible for any errors or omissions, or for the results obtained from the use of any information on this Website. 

Access to any third-party website from this Website does not constitute an affiliation with or endorsement of such sites or their operators.

Pistachio-Cassis Coaching had made every effort to produce and represent the content and programs described on this Website.   There is, however, no guarantee that you will earn any money or save money using the techniques and ideas. If revenue or sales figures are presented on our Website and our other social media or email channels, we are showcasing exceptional results, which do not reflect the average experience. You should not rely on any revenue, sales, or earnings information we present as any kind of promise, guarantee, or expectation of any level of success or earnings. Subject to our Refund Policy, we provide content without any express or implied warranties. By continuing to use our Website and content, you agree that we are not responsible for any decision you may make regarding any information presented or as a result of purchasing any of our products or services. Any claims made of actual earnings or examples of actual results can be verified upon request.

Any testimonials presented on this Website from past clients or customers of our products and services are actual and truthful statements.  By using this Website, you specifically recognize and agree that the testimonials are not a guarantee of results that you or anyone else will obtain by using any products or services offered on this Website.

Information on this Website may be changed or updated at any time without notice.

Privacy

We respect your privacy and follow the principles of PIPEDA in the collection of Personal Information from you on our Website.  Please see the full text of our Privacy Policy here.

Email and other Electronic Communications

Visiting the Website or sending emails to the Company constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures, and other communications that we provide to you electronically, via email and on the Website, satisfy any legal requirement that such communications be in writing.

We would be pleased to communicate with you by e-mail, and there are various places on this Website that provide you the ability to send an electronic communication to the Company. Any such email or other electronic communication, however, does not create a business relationship or any contractual relationship.  As set forth more fully in our Privacy Policy, we will take reasonable steps to ensure that any communications remain confidential, but we cannot guarantee the security of such communications and cannot guarantee that we would not be required to disclose such communications as a result of a court order.

User Communication

The Website may contain chat areas, news groups, forums, communities, comment sections or other message or communication facilities designed to enable you to communicate with the public at large or with a group. 

You agree that when using features of the Website that allow for communication by you, that you will not defame, abuse, harass, stalk, threaten or otherwise violate the legal rights of others. 

You agree not to publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information, or upload files unless you own or control the rights thereto or have received all necessary consents.

You agree not to advertise or offer to sell or buy any goods or services for any business purpose, or harvest or otherwise collect information about others, including e-mail addresses, without their consent or violate any applicable laws or regulations.

The Company has no obligation to monitor the user communications but reserves the right to review materials posted to the Website and to remove any materials in its sole discretion. The Company reserves the right to terminate your access to any or all of the user communication services at any time without notice for any reason whatsoever and to disclose any information as necessary to satisfy any applicable laws.

Refund / Money-Back Guarantee Policies

To obtain a refund, you must request your money back within the period identified in the Coaching Agreement (the “Refund Period”). You must request your money back by emailing Christelle@pistachiocassis.com.

Our money-back guarantee is governed by the following terms and conditions, ALL OF WHICH MUST BE MET:

  1. Your email refund request must contain information about the product you purchased, the date of the purchase, and the email and name associated with any such purchase.
  2. You are required to submit proof that you participated fully, as described in the Client Duties and Responsibilities clause of the Coaching Agreement. If you request a refund and do not include the information that we have required by the end of the Refund Period, you will not be granted a refund.
  3. If you request a refund within the applicable time period with the required information, we will rescind access to the product or will request that it be returned and will give you a full refund through our payment processing system.

If you receive a refund to a digital product or program that you have purchased, the refund shall immediately terminate all licenses granted you to use the material provided to you. You shall immediately cease using the material and shall destroy all copies of the information provided to you, including without limitation: video recordings, audio recordings, forms, template documents, slide shows, membership areas, social media groups limited to paying members, and other resources.

Changes to the Terms of Use

We may revise and update these Terms of Use from time to time in our sole discretion. All changes are effective immediately when we post them, and apply to all access to and use of the Website thereafter. Your continued use of the Website following the posting of revised Terms of Use means that you accept and agree to the changes. You are expected to check this page from time to time so you are aware of any changes, as they are binding on you.

Jurisdiction

This agreement between you, the user, and Pistachio-Cassis Coaching, shall be governed by, and interpreted in accordance with, the laws of the province of Ontario and the laws of Canada applicable therein. You hereby consent and submit to the exclusive jurisdiction of the courts of the province of Ontario in any proceeding related to this agreement.

Contact Information

We welcome your questions about the Terms of Use.  You can contact us here:

Christelle Soto-Suarez: Christelle@pistachiocassis.com